Technical Support and Systems Specialist |

IT Solutions Developer

Bridging user support, system performance, and software innovation.

About Me

I'm an IT professional passionate about creating technology solutions that improve systems, support users, and drive business success. With hands-on experience in technical support, systems administration, and software development, I specialize in building strong, reliable IT environments.

I believe technology should make work easier, not harder — and my mission is to deliver technical support and solutions that are responsive, secure, and forward-thinking. Whether troubleshooting system issues, optimizing networks, or developing custom applications, I aim to be a resource that businesses can rely on.

I'm currently advancing my skills through a B.S. in Information Systems and always looking for new ways to grow, solve problems, and make an impact through technology.

Core Skills

  • Technical Support & Troubleshooting
    Microsoft 365, Exchange Server, SQL Server, endpoint management

  • Systems Administration
    Networking (routers/switches/firewalls), backup/recovery, system security

  • Software Development
    C++, C#, SQL, LINQ, web app design, light scripting

  • IT Project Support & Process Automation
    ERP system support, task scheduling, documentation, reporting tools

Continuous Learning

I believe that growth never stops — and I'm committed to continually expanding my skills, both professionally and personally.

I am currently pursuing a Bachelor's degree in Information Systems and actively improving my Spanish language skills, reaching an intermediate level of fluency.

Learning new technologies, systems, and languages is part of how I stay adaptable and ready to meet the evolving needs of today's IT environments.

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